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Run My Errand Please

run-my-errand.jpgProbably not unlike many of you, at any given moment, I'm overwhelmed by errands. In addition to the length of my laundry list, I'm short on hours, and also wheels, given that we're a one car family and Jon has the car most weekdays. So I was thrilled to discover the excellence of RUNmyERRAND, a local errand service that recently saved my sanity (and advanced the awesomeness of my office). Read on for more about my experience with RME, as well as to learn how to be one of three winners to receive RUNmyERRAND credits (entry closes January 18):

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UPDATE: RUNmyERRAND is has rebranded and is now known as Task Rabbit.

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RUNmyERRAND is a fee-free online service that connects those overwhelmed by errands with people who want to run them. Simply sign up and purchase credits; these credits are the currency with which runners are paid and reimbursed for goods or services paid for during the errand (alternately you can reimburse for goods or services via cash on delivery). Post your errand details, including how much you are willing to pay for the errand (I recommend looking at the active errand roster to get a sense of going rates for various errands), and an alert is sent to the RME network. Then sit back and wait for runners to contact you about fulfilling the errand. Note that all runners must fill out an application then undergo a phone interview and background check in order to become a part of the runner community. Also, the RME site offers a rating and comments system -- for both runners and errand delegators -- to keep folks accountable.

So here's how RUNmyERRAND saved my sanity. I have been in desperate need of an office overhaul (like, really desperate...I'll be posting the horrendous before pictures once my office is finished). Around Christmas (naturally, the best time to take on new projects...), I decided to do something about it and narrowed in on some desks from IKEA. However, we were just back from Christmas travel and were about to turn around a couple of days later for New Year's travel. The last thing I wanted to do was drive down to IKEA and fight the crowds. And actually, we have a little car so not only would I have to drive and fight the crowds, I'd also have to rent a van or large Zipcar. I just couldn't bear doing any of this. So I figured, okay, I'll pay the exorbitant shipping, but lo, the IKEA desks I wanted were only available in store.

Enter RUNmyERRAND. I decided to give it a try after checking out the site and seeing some other IKEA runs in their active errand roster (and notably, the IKEA runs I saw listed cost less than IKEA shipping). Admittedly, though, I was a little nervous; I'm a bit of a control freak. Was this really going to work? Would the runner pick up the right desks and all the various components that go with it?

However, seeing as I wasn't going to rent a van and head to IKEA myself, I decided to have a little faith. I signed up, posted my errand, and literally within 10 minutes received responses from a couple of runners. Though the first runner didn't yet have a rating (turns out we were each others very first errand), I got a good vibe off his profile picture and decided to go for it. We exchanged a few emails to clarify details and later that day, my very courteous and friendly runner delivered two IKEA desks to my house. All the pieces were there and the desks were in perfect condition when I cracked open the boxes. Utterly convenient. Utterly awesome.

My office is still a work in process but it's already looking pretty spectacular with my two new studio desks set up. As a freelancer, I live and breathe the phrase "time is money." Outsourcing onerous (in my mind) errands that are no big deal to someone else while supporting the local economy? Totally worth it.

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THIS CONTEST IS NOW CLOSED
Congrats to winners Leslie, Marianne, and Dylan!
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Now, want to be one of three winners to receive RUNmyERRAND credits? Here's how:

  • Visit the RUNmyERRAND errand ideas page, then email contests@bostonmamas.com (with 'RUNmyERRAND' in the subject), and name an errand idea you'd love some help with.

  • One entry permitted per person; local residents welcome to enter.

  • Entry period closes at midnight EST, Monday, January 18, 2010.

    *Three lucky winners (drawn using Random.org) will receive 26 errand credits.

  • Comments

    Oh my husband and I love RME! We're in the one-car boat too, both have full time jobs outside the home and a two year old. I can't remember the last time I picked up my own dry cleaning or dropped off donations.

    Are all the runner's background checked? When I looked at it, some were background checked, others were not. What happens if someone takes your furniture? Will the website pay you back? Thanks for the post.

    Hi Sarah,

    Thanks for your comment -- I'll forward it to RME to have them comment in a response re: background check (as I understood it, ALL runners were subject to interview and background check), but otherwise, you can opt for the cash on delivery option, which is what I did for my IKEA furniture. So basically, runner will only get paid for the items once they successfully drop to you.

    But I'll ask RME to comment in about your concern on that (re: paying for goods via credits). I would imagine that if a runner doesn't show up you could contact RME and they would not release the credit payment to the runner. And then you could also flag them in the system with a negative review.

    -Christine

    Hi Sarah and Christine,

    I am the Founder of RunMyErrand and wanted to respond to your question about background checking. ALL of our runners our background checked, although we haven't had a chance to go through and update all of their profiles yet. In fact 100% of the runner base has gone through an extensive process, including an online web application, a personal phone interview, and then a thorough background check. We use the same background checking service that Care.com uses. If they can do it with your kids, we can do it with your dry cleaning! ;-)

    We hope you enjoy trying our RunMyErrand.com, and please let us know if you have any other questions!

    Happy Sending!
    Leah
    Founder and CEO

    I love RME. I work full-time, am a mom of two young boys, and don't want to spend the little spare time I have running errands. I've used RME to pick up items at Target a number of times. I would have otherwise ordered the items on-line, but I can get what I need sooner than I would have through the mail. Not to mention, that I'm spending the same amount paying for the errand if not less!

    Hi Boston Mamas. We have some exciting news. RunMyErrand has changed its name to TaskRabbit and unveiled a new website.

    Please check it out and help us raise money for three great local charities. Three TaskRabbit runners are running the Boston Marathon on April 19. http://www.taskrabbit.com//marathon

    Thanks.

    Post a comment

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